Terms of Service

These Terms and Conditions govern the sale of tickets for events organised by ESN VU Amsterdam (hereinafter referred to as “ESN VU”, “we”, “us”, or “our”). By purchasing a ticket, you agree to be bound by these Terms and Conditions.

 

1. Ticket Purchase

1.1 Eligibility

Tickets are available for purchase by individuals who are 18 years of age or older. Minors may attend events only with the prior consent of ESN VU and must be accompanied by an adult.

1.2 Membership

Some events may be exclusive to ESN members. Non-members may be charged an additional fee or may not be eligible to attend certain events.

1.3 Payment

All ticket purchases must be paid in full at the time of purchase. We accept payments via credit/debit card and bank transfer.

 

2. Ticket Availability and Pricing

2.1 Availability

Tickets are subject to availability. ESN VU reserves the right to limit the number of tickets sold per person and may refuse sales to any individual at its discretion.

2.2 Pricing

Ticket prices are listed in Euros (€) and include applicable taxes unless otherwise stated. ESN VU  reserves the right to change ticket prices at any time without prior notice.

 

3. Refunds and Exchanges

3.1 Refund Policy

All ticket sales are final. No refunds, exchanges, or cancellations will be provided unless an event is cancelled or rescheduled by ESN VU.

3.2 Event Cancellation or Rescheduling

If an event is cancelled or rescheduled, ticket holders will be offered a full refund or the option to attend the rescheduled event. ESN VU will notify ticket holders via email or other communication channels.

 

4. Ticket Transfer

4.1 Transferability

Tickets are generally non-transferable. Any transfer of tickets must be approved by ESN VU in writing. Reselling tickets for profit or at a price higher than the original purchase price is strictly prohibited and may result in the ticket being voided.

 

5. Event Entry

5.1 Ticket Verification

You must present a valid ticket for entry to the event. ESN VU reserves the right to verify the identity of the ticket holder. Please bring a valid photo ID that matches the name on the ticket.

5.2 Late Entry

Entry to events may be restricted after a certain time. It is your responsibility to arrive on time. Latecomers may not be admitted and are not entitled to a refund.

5.3 Behaviour

ESN VU reserves the right to refuse entry or eject any individual from an event for inappropriate behaviour, including but not limited to, intoxication, harassment, or non-compliance with our Code of Conduct.

 

6. Event Changes

6.1 Changes to Events

ESN VU reserves the right to make changes to the event program, including changes to the venue, time, or lineup. Any significant changes will be communicated to ticket holders in advance.

 

7. Liability

7.1 Assumption of Risk

By attending an event, you assume all risks associated with the event. ESN VU will not be liable for any loss, injury, or damage sustained at the event, except in cases of gross negligence or willful misconduct.

7.2 Personal Belongings

ESN VU is not responsible for lost, stolen, or damaged personal belongings during an event.

 

8. Privacy

8.1 Data Collection

We collect personal information during the ticket purchase process for the purpose of managing ticket sales and event attendance. Your information will be handled in accordance with our Privacy Policy.

8.2 Communication

By purchasing a ticket, you consent to receive communications from ESN VU related to the event and future events. You may opt-out of receiving marketing communications at any time.

 

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising from these terms or related to the sale of tickets shall be subject to the exclusive jurisdiction of the courts in Amsterdam, Netherlands.

 

10. Amendments

ESN VU reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or communication to ticket holders.

 

11. Contact Information

If you have any questions or concerns regarding this, please contact us at:

 

ESN VU Amsterdam

De Boelelaan 1105,

1081 HV Amsterdam,

The Netherlands

[email protected]

By purchasing a ticket from ESN VU Amsterdam, you acknowledge that you have read, understood, and agree to these Terms and Conditions.