ESN VU Amsterdam (“ESN VU,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, how we protect it, and your rights regarding your personal data. By engaging with our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you interact with us, including when you:

• Purchase tickets or register for events (e.g., name, email address, phone number, payment information).
• Join as a member or subscribe to our newsletters (e.g., name, email address, student ID).
• Communicate with us via email, social media, or other channels (e.g., name, contact details).

1.2 Technical Information

When you visit our website or use our online services, we may collect technical data, including:

• IP address, browser type, operating system, and other technical details.
• Information about your visit, such as the pages you viewed, the links you clicked, and other actions taken within our website.

2. How We Use Your Information

2.1 Service Provision

We use your personal information to provide you with our services, including event management, ticket sales, membership services, and support.

2.2 Communication

We may use your contact information to send you important updates about our events, services, and organisational news. We may also send you promotional materials, which you can opt out of at any time.

2.3 Improvement of Services

We use the data collected to improve our services, website, and overall user experience, including analysing how users interact with our services.

2.4 Compliance

We may use your information to comply with legal obligations, enforce our terms and conditions, and prevent fraudulent activities.

3. How We Share Your Information

3.1 Legal Requirements

We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

3.2 Third-Party Service Providers

We may share your personal data with trusted third-party service providers who assist us in delivering our services, such as social media companies, payment processors, event management platforms, and email marketing services. These providers are contractually obligated to keep your information secure and to use it only for the purposes we specify.

4. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

6.1 Access

You have the right to request access to the personal data we hold about you.

6.2 Deletion

You have the right to request the deletion of your personal data, subject to certain legal limitations.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this, please contact us at:

ESN VU Amsterdam

De Boelelaan 1105,

1081 HV Amsterdam,

The Netherlands

[email protected]

By interacting with ESN VU Amsterdam, you acknowledge that you have read, understood, and agree to this Privacy Policy.